March 3, 2009
I am writing this letter to thank you and your staff for the loving care given to my mother while a resident for over a year. I did not know what to expect when she admitted, but soon became aware of the committed care not only to her but the other residents as well.
The homey environment that you provided was indeed a plus. There was never a day that I visited that an obvious respect was not shown to each person. The food served was always balanced and tasty. Being a chef certainly is an advantage but, the employees were trained to prepare meals as well.
Thank you for your loving care and that of the staff. Please thank Barbara for the globe she so thoughtfully gave my mother the day of discharge. I will miss our talks, and Frankie's sense of humor. We had many laughs and meaningful conversations. Many blessings to you all."
Rebecca Mayer, RN, Ph.D.
January 9, 2010
Dear David and staff,
As we start this 2010 year, I just wanted to thank you and your wonderfull staff for the loving, kind, and respectful care you provide for my mom. I took care of Mom for four years at home and as you know, it was an exceedingly difficult decision for me to place her in someone else's care.
After a long search, I was so relieved and delighted to find your cozy, home-like Inn. Knowing that she is so well cared for has been a great blessing in my life and hers as well.
It was such a pleasure to spend Christmas and celebrate her 91st birthday on Jan. 1 with the other residents and your gracious staff.
She is thriving under your excellent care and love.
With fondest regards,
Rebecca Brown, RN
P.S. Congratulations!!! -----on achieving a perfect grade on your inspections. As an RN for the last twenty years, I truly know that is quite an achievement. You and your staff work very hard to provide true quality of care and it was much deserved.
November 14, 2006
"David, we just want to put a few words that are in our hearts down on paper to thank you and your fine staff for the wonderful way our mother was cared for while under your care. My wife was able to have peace of mind knowing Barbara was taking care of her mother, and never once did we have a problem with Lottie being clean and well groomed, and of course the extra mile you went in fixing her special foods, when eating was hard for her. David, having been in business, I know that the actions of a staff always take on the morals and work ethics of the owner. This was very evident in your fine Inn. David, your idea of assisted living home with a bed and breakfast touch is perfect.
Once again, thank you and God bless you and your fine staff. ---Cannot close without a word of praise for Frankie, he always made us feel at home and at ease."
Pam & Gordon Metzker and Joe & Ginny Gainer
January 11, 2008
I cannot thank you and your staff enough for all of the loving, thoughtful, and ultimately professional care you gave to both of my parents at the inn. I always felt at ease and happy with the high quality of care and life that Mom and Dad had at Fletcher View Inn.
Mom was a diabetic and amazingly, you were able to get Mom off insulin by giving her the proper diet management, food preparation, and meal planning. I really feel that Mom and Dad both would not have lived as long if we had not found a place such as yours for them to stay. They truly seemed to love the at home atmosphere as did all their visitors.
I and my family will always fondly and gratefully remember all that you, Barbara, and Frankie did for Mom and Dad!
K. Elaine Moore